Effective: July 2, 2026 · Last Amended: July 2, 2026 · Published by: Digitalog Technologies Co., Ltd.
These Conma Terms of Service (these "Terms") govern your access to and use of the Conma service (the "Service") provided by Digitalog Technologies Co., Ltd. (the "Company").
Before using the Service, please read carefully these Terms and all related policies incorporated herein by reference, including the Privacy Policy and the Acceptable Use Policy (collectively, the "Terms and Policies").
Users in certain countries or regions may be subject to region-specific supplementary terms that prevail over, or apply in addition to, certain provisions of these Terms. Those terms are set out in Section 19 (Region-Specific Supplementary Terms).
"Company," "we," and "us" mean Digitalog Technologies Co., Ltd. "Customer" means the organization or individual that subscribes to the Service and is authorized to create and manage one or more Workspaces. "You" or "Authorized User" means an individual who, upon the Customer's invitation, is authorized to access a Workspace managed by the Customer and to use the Service. Where you are also the Customer, both the terms applicable to a Customer and those applicable to an Authorized User apply to you.
These Terms constitute a legally binding agreement between you and the Company. By clicking the "Agree" button (or a similar button or checkbox) upon signing up for the Service, or by downloading, installing, accessing, or using the Service, you confirm that you have read and understood the Terms and Policies and agree to be bound by them. If you do not agree to the Terms and Policies, do not access or use the Service.
Where you accept these Terms on behalf of an organization, (1) you represent and warrant that you have full authority to legally bind that organization to these Terms, and (2) you acknowledge that you are agreeing to these Terms on that organization's behalf.
Service: the cloud-based social media management and automation platform provided by the Company under the name Conma, together with all ancillary services related thereto (including websites, APIs, mobile applications, documentation, Company Content, and advisory services).
Customer Data: all data, content, and information (text, files, images, video, and the like) that an Authorized User (including you) submits, uploads, creates, stores, or transmits to a Workspace through the Service.
Company Content: all information, materials, software (excluding source code), trademarks, logos, service marks, designs, technology, templates, formats, and dashboards posted or provided by the Company within the Service.
Workspace: a unique digital working space that a Customer creates and manages through the Service and that Authorized Users may access and collaborate in.
Account: the unique login credentials and all related settings required for an Authorized User to access and use the Service.
Subscription Term: the period of use of a paid or free Service agreed between the Customer and the Company for the Customer's use of the Service.
Scope of Use: the Customer's authorized scope of use of the Service, determined by the order or Service plan, including the number of Workspaces, the number of Authorized Users, storage capacity, and feature limits.
Plus / Pro: the names of the paid subscription plans set out in Article 7 (Paid Services, Fees, and Payment) of these Terms.
Early Bird: the promotional pricing terms applicable to the Plus plan during the period from May 7, 2026 to July 31, 2026.
Credits: the unit by which usage of pay-as-you-go features within the Service — such as automated DM sending, AI scanning, AI labelling, and automation generation — is measured and deducted.
Credit Pack: a bundle of Credits that a User may purchase additionally.
Owner / Admin / Member: the roles within a Workspace. The permissions of each role are set out in Article 4.
Meta Platforms: Facebook, Instagram, and related services operated by Meta Platforms, Inc., together with their official APIs.
Toss Payments: Toss Payments Co., Ltd., the payment gateway to which the Company entrusts its payment processing.
Service Output: the outputs defined in Article 5-2.
Free Plan: the basic Service plan the Company provides free of charge. Its feature scope and usage limits are as set out on the Company's pricing page.
The Service is a technology intermediary platform that enables Authorized Users to manage and automate their own social media accounts more efficiently through the APIs officially made available by the Meta Platforms (the Instagram Graph API, Facebook Login, and the like).
The Company does not own, operate, or control the Meta Platforms and bears no liability whatsoever for the terms, policies, algorithms, API availability, or feature changes of the Meta Platforms, except where the Company has acted with intent or gross negligence.
All content posted, messages sent, and automated actions executed through the Service are carried out through the Authorized User's own account, at that Authorized User's own discretion and responsibility, and the Company bears no liability whatsoever in respect thereof except where the Company has acted with intent or gross negligence. Risks such as restriction or suspension of a social media account and loss of followers are addressed in detail in Article 7-2.
A Customer may create and configure Workspaces and invite Authorized Users, including you, through a subscription or a separate service agreement with the Company.
You acknowledge that the Customer Data you submit to a Workspace is owned by or under the control of the Customer (absent a separate arrangement between you and the Customer), and you agree that the Customer may exercise various choices and controls over that data (including access, use, disclosure, modification, retention, deletion, transfer, and sharing settings).
Permissions by Workspace role. The specific scope of the permissions of Owners, Admins, and Members (including plan changes, payment method management, subscription cancellation, and viewing usage history) is governed by the Company's operational policies and the guidance provided within the Service. The Company may change the permissions of each role as required for the operation of the Service.
As between the Company and the Customer, you agree that the following are solely the Customer's responsibility.
An Authorized User wishing to use the Service must accept the Customer's invitation or create an Account in accordance with the procedures prescribed by the Company. You must provide accurate, complete, and current information when creating and using an Account, and must update that information promptly upon any change.
You are responsible for keeping your Account login credentials (ID, password, and the like) confidential and secure, and you are responsible for all activity occurring under your Account. You must notify the Customer and the Company immediately upon becoming aware of any unauthorized access or security breach.
The Company does not process the personal information of children under the age of 16. This standard satisfies the requirements for the protection of children under all applicable laws, including Article 22-2 of the Korean Personal Information Protection Act, Article 8 of the EU GDPR, the UK Data Protection Act 2018, and the United States COPPA. Upon registration, users represent that they are at least 16 years of age and have the legal capacity to enter into this agreement. Where it is confirmed after registration that the age requirement is not met, the Company will immediately terminate the account and destroy the personal information collected.
You must comply with these Terms, the Acceptable Use Policy provided by the Company (where published), and all relevant policies and guidelines established by the Customer.
You must not do, and must not permit any other person to do, any of the following.
Definition. "Service Output" means the following outputs that the Company generates and provides through the Service on the basis of Customer Data, connected Meta Platform data, or aggregated data of multiple customers.
Ownership of underlying structures. The templates, algorithms, analytical methodologies, visualization frameworks, user interfaces, and other intellectual property rights used in the Service Output belong to the Company or its licensors.
User licence. The Company grants Authorized Users a non-exclusive, perpetual, worldwide, non-transferable licence to use the Service Output for their own business purposes. However, you must not do any of the following.
Ownership of underlying data. Ownership of the underlying data used to generate the Service Output (Customer Data, data connected from the Meta Platforms, and the like) belongs to the Customer or the relevant platform, and this Article does not affect that ownership.
The Company's rights of use. The Company may use the Service Output and the underlying data, in anonymized and aggregated form, for the following purposes.
In the course of the uses under this paragraph, the Company does not provide any third party with information in a form that permits the identification of an individual user.
Special provision on AI-generated content. Under the current interpretation of the Copyright Act of the Republic of Korea, content suggestions generated by AI-based features may not clearly qualify as copyrighted works. You may freely modify and use such suggestions, and copyright in any result you modify with substantial creative contribution belongs to you.
As between the Customer and the Company, and as between the Customer and Authorized Users, ownership of and other rights in Customer Data belong to the Customer or to the person lawfully controlling that data.
The Customer and Authorized Users grant the Company a non-exclusive, worldwide, transferable (subject to Article 15.5), royalty-free licence to use Customer Data (including storing, reproducing, modifying [for technical operation and compatibility purposes], transmitting, displaying, and distributing it) for the purposes of providing, maintaining, protecting, and improving the Service under these Terms, developing new services, and processing Customer Data in accordance with the Customer's instructions.
The Company and its licensors retain all intellectual property and other rights in the Company Content, the Service, and related technology. Except as expressly granted in these Terms, no rights are granted to any user or Customer.
You are solely responsible for all Customer Data you submit to or use in the Service and for your own conduct. You warrant that you hold all rights, licences, and permissions necessary to submit Customer Data to the Service, and that your Customer Data and your use of the Service do not infringe any third party's rights (including intellectual property and privacy rights) or violate applicable law.
Where you provide the Company with ideas, suggestions, or feedback for improving the Service, the Company may freely use that feedback without any obligation or restriction.
Copyright infringement notices and DMCA procedures
Paid Services
Payment and automatic renewal
Changes to fees and plan composition
Special provisions on refunds and the right of withdrawal
Payment gateway and payment methods
Credits
Taxes and non-payment
You expressly agree that you bear, at your own risk, all risks that your use of the Service may pose to your social media accounts.
The Meta Platforms, Instagram, Facebook, and other third-party platforms may, in their sole discretion, take any of the following measures in respect of a user's account.
The Company bears no liability whatsoever for the following losses arising from the measures or consequences described in Article 7-2.2, except where the Company has acted with intent or gross negligence.
Users bear sole responsibility for understanding and complying with the terms, policies, and guidelines of every third-party platform they use. The Company recommends that Users exercise careful judgement as to the frequency and scale of automated actions.
Privacy Policy
The Company complies with applicable law and with its Privacy Policy in order to protect your personal information. The Privacy Policy forms part of these Terms and explains in detail the Company's collection, use, and disclosure of data and the methods by which data subjects may exercise their rights.
Security measures
Notification of personal information breaches
Upon becoming aware that personal information has been lost, stolen, or leaked, the Company will, pursuant to Article 34 of the Personal Information Protection Act and Article 40 of its Enforcement Decree, notify affected data subjects of the following matters without delay (or, where justifiable grounds exist, without delay after those grounds are resolved) by reasonable means such as email, in-Service notification, or written notice. Where the number of affected data subjects meets or exceeds the threshold prescribed by applicable law, the Company will report the breach to the Personal Information Protection Commission or the Korea Internet & Security Agency (KISA) and will post notice on its website for at least seven days.
The detailed procedure is governed by Article 10.4 of the Privacy Policy.
Cross-border transfer of data
User responsibility and independent backup
Cookies and automatic collection
The Company uses cookies and automatic collection technologies in order to operate the Service and improve its quality. The types, purposes, and retention periods of cookies, and the means of refusing them, are set out in detail in Article 11 of the Privacy Policy.
Provision of the Service. The Company will use commercially reasonable efforts to provide the Service in accordance with these Terms and the related documents.
Modification of the Service. The Company may improve or change the functions, performance, and features of the Service from time to time. The Company will notify Customers or Authorized Users a reasonable period in advance of material changes.
Suspension of the Service. Provision of the Service may be temporarily suspended for maintenance, replacement, or scheduled inspection of equipment, or by reason of force majeure such as communications failures, system failures, natural disasters, or emergencies. The Company will endeavour to give notice before or after the event. The Company may also restrict or suspend access to the Service in cases such as a user's breach of these Terms, violation of law, or security threats.
The Service is provided "AS IS" and "AS AVAILABLE." To the maximum extent permitted by law, the Company makes no warranty of any kind, express or implied, in relation to the Service. This includes, without limitation, all implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, course of dealing, usage of trade, system integration, and freedom from computer viruses.
The Company does not warrant that the Service will meet all of your requirements, or that it will be available without interruption, timely, secure, or error-free, or that defects will be corrected.
This Article does not limit any warranty or consumer right arising under mandatory provisions of applicable law that cannot be excluded.
To the maximum extent permitted by law, in no event shall the Company or its affiliates, officers and employees, directors, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, loss of goodwill, loss of use, or loss of data) arising in connection with this agreement or the use of the Service.
To the maximum extent permitted by law, the total aggregate liability of the Company and its affiliates arising in connection with these Terms or the use of the Service shall not, regardless of the cause of action, exceed the greater of the total Service fees you actually paid to the Company during the 12 months immediately preceding the date on which the loss arose, or KRW 1,000,000 (or the Korean Won equivalent of USD 100).
In respect of users of the Free Plan and users of free trials and beta features, the Company limits its liability to the extent permitted by law. Free and beta services are provided entirely at the user's own risk.
The limitations of liability in this Article do not apply to loss caused by the Company's intent or gross negligence, or to liability that cannot be excluded or limited under mandatory provisions of applicable law.
The limitations of liability in this Article apply regardless of the form of the claim, whether in contract, tort (including negligence), or strict liability.
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers and employees, directors, and agents from and against all third-party claims, suits, legal proceedings, liabilities, losses, damages, and costs of any kind (including reasonable attorneys' fees) arising from or in connection with the following.
The Company reserves the right to assume exclusive defence and control of any matter for which you owe an indemnification obligation, in which case you must cooperate reasonably with the Company's defence. You may not settle any claim without the Company's prior written consent.
Term. These Terms take effect on the date you accept them and remain in force until terminated by you or the Company in accordance with these Terms, or until the Customer's Subscription Term expires.
Termination by an Authorized User. You may cease using the Service at any time and request the Customer to terminate your Account. A subscription may be cancelled through the path described in Article 7.2(3).
Termination by the Company. The Company may suspend your access to the Service or terminate these Terms, upon prior notice or upon minimal notice, in the following cases.
Effect of termination. Upon termination of these Terms or expiry of the Customer's Subscription Term, (1) your right to use the Service terminates immediately (provided that, where the User has voluntarily cancelled, use remains available until the expiry of the subscription period already paid for), and (2) the Company will process (delete or return) Customer Data in accordance with applicable law and the Privacy Policy. You are responsible for backing up any Customer Data you require before termination.
Survival. Article 2, Article 4.2, Article 4.4, Article 5.5, Article 5-2, Article 6, Article 7.4, Article 8 (in part), Article 10, Article 11, Article 12, Article 13.4, Article 13.5, Article 14, Article 15, Article 17, Article 20, and any other provisions that by their nature are intended to survive, remain in force after termination or expiry of these Terms.
Governing law. These Terms and all matters relating to the use of the Service are governed by the laws of the Republic of Korea, excluding its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this agreement. However, pursuant to Article 19 (Region-Specific Supplementary Terms), the mandatory laws of a particular region may prevail for users in that region.
Dispute resolution. The Company and you will first endeavour to resolve any dispute arising in connection with these Terms or the Service by amicable mutual agreement.
Competent court. Where no agreement is reached under Article 14.2, the dispute shall be resolved by litigation with the Seoul Central District Court as the court of exclusive jurisdiction of first instance. Where Article 19 provides otherwise, that provision prevails. However, the jurisdictional rights guaranteed to consumers under applicable law are not limited by this Article.
Time limit for claims. Any claim you have against the Company in connection with these Terms or the Service must, to the extent permitted by applicable law, be brought within a reasonable period from the date on which the cause of that claim arose.
Amendment of these Terms. The Company may amend these Terms by reason of changes in law, changes to the Service, or other reasonable grounds. The Company will give notice by in-Service announcement or email at least 7 days before the effective date (at least 30 days before, in the case of changes unfavourable to Users), specifying the date of application of the amended terms and the reasons for the amendment. Where the Company, in announcing the amended terms, has clearly given notice that a User who does not express an objection before the date of application of the amended terms will be deemed to have agreed to them, and the User does not expressly object, the User shall be deemed to have agreed to the amended terms. A User who does not agree to the amended terms may cease using the Service and cancel their subscription.
Severability. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to achieve its original purpose to the maximum extent permitted by law, and the validity of the remaining provisions shall not be affected.
Waiver. The Company's failure to exercise or enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. A waiver is effective only if made in writing and signed by an authorized representative.
Entire agreement. The Terms and Policies (including the Privacy Policy, the region-specific supplementary terms in Article 19, and other policies referenced herein) constitute the entire and exclusive agreement between you and the Company in relation to the use of the Service, and supersede all prior and contemporaneous oral or written agreements, proposals, and representations. In the event of a conflict between these Terms and a referenced page, the provisions of these Terms prevail. However, where a separate written agreement has been concluded between a Customer and the Company, the terms of that agreement may prevail in the event of a conflict with these Terms.
Assignment. You may not assign, transfer, or delegate your rights or obligations under these Terms to a third party without the Company's express prior written consent. The Company may assign all or part of its rights and obligations under these Terms to an affiliate or successor, without prior notice or your consent, in connection with a merger, acquisition, sale of assets, or operation of law.
Notices. All notices under these Terms shall be given in writing (including by electronic means). Notices to the Company shall be sent to the contact details in Article 18, and notices to you shall be sent to the email address you provided upon creating your Account or through the in-Service notification function.
Force majeure. Neither party shall be liable for any delay in or failure to perform its obligations under these Terms (other than payment obligations) caused by circumstances beyond its reasonable control (including natural disasters, war, terrorism, civil unrest, government action, epidemics, large-scale network failures, and power outages).
Language and governing text. These Terms are prepared in standard Korean, the official language of the Republic of Korea. Where a translation into English or any other language is provided, it is provided solely for the convenience of Users; in the event of any inconsistency between the Korean version and a translation, the Korean version shall prevail. In any legal dispute, including litigation and arbitration, these Terms shall be construed on the basis of the Korean version, and no translation shall serve as a basis for their interpretation. This is subject to Article 19, where the language version of a particular region is specified to prevail for Users in that region, or where applicable law so requires.
Export restrictions. The Service may be subject to the export control laws of the Republic of Korea and to the import and export regulations of other applicable countries. You must comply with all applicable laws and must not export the Service to, or permit access by, prohibited countries or individuals.
Territorial restrictions on provision of the Service. The Company reserves the right, in its own discretion, not to provide or to restrict all or part of the Service in particular countries or regions.
The Company may provide particular services or Service features on a free, evaluation, trial, alpha, beta, or early access basis ("Free or Beta Products"). Use of Free or Beta Products is subject to these Terms and to any additional conditions specified by the Company.
The Company may at any time and without notice terminate your use of a Free or Beta Product, or change or discontinue the Free or Beta Product itself, and shall have no liability to you in respect thereof.
Free or Beta Products may not have the same level of functionality, performance, security, or stability as generally released products, and may contain errors, bugs, and defects. The Company is under no obligation to release a Free or Beta Product generally.
Notwithstanding any other provision of these Terms, to the maximum extent permitted by law, the Company provides no warranty, indemnity, service level commitment, or support in respect of Free or Beta Products, and the Company's total liability in connection therewith is governed by Article 11.3.
Free trial. The Company may offer a free trial of paid plans (such as Plus) on the following conditions.
"Confidential Information" means all non-public information disclosed by one party (the "Disclosing Party") to the other party (the "Receiving Party") in connection with this agreement that (i) is designated as confidential at the time of disclosure, or (ii) should reasonably be regarded as confidential given its nature and the circumstances of disclosure. The Company's Confidential Information may include non-public features, source code, technology, performance information, and pricing policies of the Service. The Confidential Information of Customers and Authorized Users may include non-public Customer Data.
The Receiving Party shall keep the Disclosing Party's Confidential Information strictly confidential, shall not disclose it to any third party without the Disclosing Party's prior written consent, and shall not use it for any purpose other than performing this agreement or as permitted by law.
The Receiving Party may disclose Confidential Information only to its own employees, agents, contractors, and affiliates who need to know it in order to perform this agreement, and shall ensure that they comply with the confidentiality obligations of this Article and shall be responsible for their breaches.
The following information does not constitute Confidential Information, or is not subject to the confidentiality obligations: (1) information already public through no fault of the Receiving Party, (2) information lawfully in the Receiving Party's possession before disclosure, (3) information lawfully received by the Receiving Party from a third party without any confidentiality obligation, and (4) information independently developed by the Receiving Party without use of the Disclosing Party's Confidential Information.
Where disclosure of Confidential Information is required by law, regulation, court order, or lawful request of a government authority, the Receiving Party shall, to the extent legally permitted, give the Disclosing Party prompt prior notice so as to afford it the opportunity to seek protective measures, and shall cooperate to a reasonable extent.
Users resident in the Republic of Korea
Users resident in the European Economic Area (EEA) or Switzerland
Users resident in the United Kingdom
Users resident in the United States
Users resident in Japan
These Terms were announced on June 2, 2026 and take effect from July 2, 2026, following the notice period of 30 days under Article 15.1 of these Terms.
The previous terms applicable before these Terms took effect (including the Conma English Terms of Service and the Digitalog Korean Terms of Use, Refund Policy, Payment Terms, Copyright/DMCA Policy, Security Policy, and Cookie Policy) are superseded by these Terms. Changes arising from the entry into force of these Terms and the supersession of the previous terms are notified in advance in accordance with the amendment procedure in Article 15.1.
(Amendment history) This amendment (effective July 2, 2026) reflects the abolition of automatic charging upon expiry of a free trial and its replacement with automatic conversion to the Free Plan — amendment of Article 7.2(1) and insertion of Article 16.5. It constitutes a change favourable to Users. (Immediately preceding effective version: effective May 7, 2026)