Digitalog Technologies Co., Ltd. (hereinafter referred to as the "Company") considers the personal information of data subjects to be of utmost importance and strives to maintain transparency in how such information is collected, used, and shared.
This Privacy Policy applies to all information collected when using the products and services provided by the Company (collectively referred to as the "Services") or when interacting with the Company (e.g., attending events, communicating with us, etc.). If a separate privacy policy applies to a particular service, that policy shall take precedence.
The Company lawfully processes and securely manages personal information in accordance with the Personal Information Protection Act and other relevant laws, in order to protect the freedoms and rights of data subjects.
This Policy includes details regarding the types of information we collect, how we use it, how it is disclosed, stored, and protected, how long we retain it, how data subjects can access and control their information, and cross-border data transfers.
This document is based on the laws of the Republic of Korea (such as the Personal Information Protection Act), and different privacy policies may apply to users residing in other jurisdictions (such as the GDPR for the EU, CCPA for the United States, APPI for Japan, etc.).
If you do not agree to this Policy, please discontinue your use of the Services and refrain from interacting with the Company in any other way.
If the Services are provided under a contract with an organization to which the data subject belongs (e.g., an employer), that organization may control the information processed within the Services. For more information, please refer to the "End User Notice" section of this Policy.
The Company processes personal information for the following purposes. The personal information being processed will not be used for any purposes other than those specified below. If the purpose of use changes, the Company will take necessary measures, such as obtaining separate consent in accordance with this Privacy Policy.
The Company collects personal information when the data subject uses the services, directly provides information to the Company, or when the Company receives information from other sources.
Items of Personal Information Collected
Methods of Personal Information Collection
The Company processes and retains personal information within the period permitted by relevant laws or the period agreed upon by the data subject at the time of collection.
The respective retention periods for personal information are as follows:
If the Company is legally required to retain personal information even after the retention period has expired, it will securely store such information for the period specified below:
When the retention period expires or the purpose of processing is fulfilled, the Company will promptly destroy the personal information in accordance with Article 7 (Procedures and Methods for Destruction of Personal Information) and applicable laws, including the Personal Information Protection Act and relevant jurisdictional laws.
However, if immediate destruction is technically infeasible (e.g., due to backup systems), the information will be securely stored, isolated from further use or external access, and destroyed as soon as it becomes technically possible.
The Company processes personal information only within the scope specified in Article 1 (Purpose of Processing Personal Information), and in principle, does not provide or disclose personal information to external parties without the prior consent of the data subject.
However, exceptions are made in the following cases:
Currently, the Company does not provide personal information to third parties for any purposes other than those described in subparagraphs 2 to 6 above.
If such provision becomes necessary in the future, the Company will inform the data subject of the recipient, purpose, items, and retention and use period, and will obtain consent or handle it in accordance with applicable laws.
The Company does not provide personal information to third parties.
To ensure smooth personal information processing, the Company provides and entrusts the processing of personal information overseas as follows:
When transferring personal information overseas, the Company takes the following legal protective measures:
Data subjects may refuse the overseas transfer of personal information by contacting the Personal Information Protection Officer or the department in charge of privacy. However, if the overseas transfer is essential for the provision of a service, refusal may result in limited access to such service.
Requests to refuse the transfer can be made via help@digitalog.ai.
The Company may offer integration with Google APIs (e.g., Google OAuth, Google Calendar), and any data collected through such services is used in accordance with Google’s API Services User Data Policy, including the Limited Use Requirements.
The Company strictly adheres to this policy and will not use any personal information received via Google APIs for purposes other than the explicitly stated functions such as authentication or calendar access.
The Company promptly destroys personal information when it becomes unnecessary due to the expiration of the retention period or achievement of the processing purpose.
If the personal information retention period agreed upon by the data subject has expired or the processing purpose has been achieved, but the personal information must be retained according to other laws, the information is transferred to a separate database or stored in a different location.
Such personal information is not used for purposes other than retention unless required by law.
Destruction procedure: Information entered by the user is destroyed either immediately or after a certain period of storage according to internal policies and relevant laws once the retention period has passed or the processing purpose is achieved.
Destruction is carried out with the approval of the Personal Information Protection Officer.
Destruction methods: When destroying personal information processed by the Company, the following methods are used:
Data subjects may exercise the following personal information protection rights against the Company at any time:
Rights may be exercised in writing, via email, fax, etc., pursuant to Article 41 (1) of the Enforcement Decree of the Personal Information Protection Act, and the Company will take prompt action accordingly.
Rights may also be exercised through a legal representative or authorized agent of the data subject.
In this case, a power of attorney must be submitted.
(Acceptable power of attorney: [Personal Information Processing Method Notification (No. 2023-12) Attachment No. 11] Power of Attorney)
Requests for access and suspension of processing may be restricted pursuant to Articles 35 (4) and 37 (2) of the Personal Information Protection Act.
Requests for correction and deletion cannot be made if the personal information is explicitly required to be collected under other laws.
When receiving requests for access, correction/deletion, or suspension of processing, the Company verifies whether the requester is the data subject or a legitimate representative.
Additional information may be requested for identity verification, and requests may be denied if verification is not possible.
The data subject’s requests and choices may be restricted in certain situations (e.g., disclosure of others' information upon fulfilling requests, legal retention obligations, etc.).
Data subjects may submit requests for access, etc., to the following department.
The Company strives to process data subject’s access requests promptly.
When consent is required to process personal information of children under the age of 16, the Company obtains consent from the child’s legal representative.
When obtaining consent from the legal representative for processing personal information of children under 16, the Company may require minimal information such as the legal representative’s name and contact details, and requires the legal representative to indicate consent on the website where the consent details are posted. The Company verifies this consent by notifying the legal representative via SMS on their mobile phone.
The Company does not intentionally collect personal information of children under 16, and if it becomes aware that such information has been collected, it will promptly destroy it.
The Company takes the following measures, including industry-standard technical and organizational measures, to ensure the security of personal information.
The Company strives to manage users’ personal information safely and makes additional efforts to protect personal information beyond the safety measures required by the Personal Information Protection Act.
The Company conducts regular security checks such as penetration testing and code-level security issue inspections.
Additionally, the Company provides consulting and education on personal information management.
No security system can be perfect, and the Company cannot guarantee complete safety of information during transmission over the internet or while stored in systems against external intrusions.
In the event of a security incident, the Company will respond promptly according to relevant laws and regulations.
The Company uses 'cookies' which store and periodically retrieve usage information to provide personalized services and convenience to users.
What is a cookie? A cookie is a very small text file sent by the server operating the Company’s website to the user’s browser, stored on the user’s computer hard disk.
Purpose of using cookies: to implement auto-login functionality, analyze visit frequency and duration of members and non-members, understand users’ preferences and interests, improve services, and block abnormal access. The Company also uses analytics tools such as Google, Datadog, and Hotjar to collect and analyze users’ key activities.
Do Not Track (DNT) signals: Some web browsers provide the ability to send DNT signals to websites to request tracking prohibition. The Company currently does not take any specific action in response to such DNT signals.
For detailed information on cookies and other tracking technologies and how to reject them, please refer to the Company's separately provided Cookie Policy.
The Company appoints a Personal Information Protection Officer who is responsible for overseeing the handling of personal information and for processing complaints and remedies related to the protection of personal information as follows.
Personal Information Protection Officer Name: Dongkyu Son
Phone Number: 070-4106-4243
Email: help@digitalog.ai
Department for handling personal information grievances: Development Department
Person in charge: Personal Information Protection Officer
Phone Number: 070-4106-4243
Email: help@digitalog.ai
Data subjects may contact the Personal Information Protection Officer or the responsible department regarding any inquiries, complaints, or remedies related to the protection of personal information arising from the use of the Company’s services. The Company will respond promptly to such inquiries.
Users are advised not to provide sensitive personal information (e.g., resident registration number, health information, political opinions, etc.) when making inquiries.
If a data subject voluntarily provides such sensitive information, the information will be processed strictly within the limited scope in accordance with this Privacy Policy and related laws, and unnecessary information will be promptly destroyed.
The Company also recommends caution to avoid including such information during customer support or service use and advises not to provide sensitive personal information when making inquiries.
Accessibility of Privacy Policy: This Privacy Policy is publicly available and can be accessed at any time without login restrictions.
Users can review the latest version at https://www.digitalog.ai/en/terms-and-privacy?type=privacy.
If a data subject has any concerns or violations related to personal information protection, they may contact the Company or request dispute resolution, consultation, or report to the relevant personal information supervisory authority in their jurisdiction using the following methods.
The Company respects the data subject’s right to self-determination of personal information and makes every effort to protect rights and provide remedies.
Also, data subjects may contact the Personal Information Protection Officer or responsible department listed in Article 12 at any time to file complaints, make inquiries, or exercise their rights.
The Company guarantees the data subject’s right to self-determination regarding personal information and strives to provide consultation and remedies for personal information infringements. For reports or consultations, please contact the responsible department as described in Article 12.
The Company's website may contain links to other websites or services. In such cases, the Company is not responsible for the privacy practices of the linked external websites or services.
When navigating to external sites, please review their privacy policies carefully.
This Privacy Policy applies only to services operated by the Company.
Some of the Company's services may be designed for use by organizations (e.g., the data subject’s employer). When services are provided through an organization, that organization acts as the service administrator and may be responsible for managing accounts and service usage. In such cases, please direct any privacy-related inquiries to the organization's administrator.
The data subject’s use of the service may be subject to the organization’s policies, and the Company is not responsible for any privacy or security practices implemented by the administering organization.
Administrators may have the following authorities:
If the data subject uses the service with an email address provided by the organization, the domain owner (e.g., employer) may claim administrative rights over the account and service usage in the future, and the data subject will be notified separately in such cases.
If the data subject does not wish the administrator to have control over their account or service usage, they should register or access the service using a personal email address.
This Privacy Policy is effective from the specified effective date.
The Company may amend the Privacy Policy to reflect changes in laws or services.
When changes occur, the Company will post the revised Privacy Policy on this page, and the updated policy will take effect 7 days after posting.
However, if the changes significantly affect the rights of data subjects, the Company will provide at least 30 days’ prior notice through separate means, including:
Such significant changes will be notified by one or more of the following methods:
Minor changes (e.g., clarifications, corrections to legal citations) may be made by posting on this page alone.
The Company also retains previous versions of the Privacy Policy for the data subject’s reference.
If a data subject does not agree with the changes to this Privacy Policy, they may discontinue use of the service and deactivate their account (unsubscribe).
Continued use of the service shall be deemed as acceptance of the revised Privacy Policy.
The Company complies with the California Consumer Privacy Act (CCPA) and the amended California Privacy Rights Act (CPRA). The Company does not sell personal information, and data subjects have the following rights:
Requests under the CCPA can be submitted via the following channels:
Email: help@digitalog.ai
Verification of identity may be requested via email or government-issued identification during requests, and authorized agents may exercise rights on behalf of data subjects.
This Service may use Meta Platforms, including Facebook Login and the Instagram Graph API, to provide certain login and data synchronization functionalities.
We comply with Meta’s Platform Terms (https://developers.facebook.com/terms) and process any data received from Meta Platforms only for the purpose explicitly authorized by users.
Users can request the deletion of data obtained from Meta Platforms by contacting help@digitalog.ai. Requests will be processed in accordance with Meta’s Data Deletion requirements.